Follow-up Case Management’s (FCM) overall goal is to further stabilize families and help them remain housed after leaving the intensive support system provided in the emergency shelter, as well as transitional housing. Statistics show that 45%-50% of formerly homeless families, who are without some form of supportive services, are likely to be back in a local shelter within 3 months. During the first 6-9 months a family has obtained housing, the Follow-up Case Manager provides critical intervention at the first sign of a setback. Home visits are regularly conducted, offering objective guidance and a link to necessary services. Since its introduction in 2004, the FCM program has shown to significantly increase the number of formerly homeless families able to sustain housing one year after exiting an emergency shelter.